To make a significant boost to IT enterprises, Devai is the rising force in AI-powered IT solutions, which has earned $6 million in the seed round of oversubscribed by capital leaders. The round also involved Pear VC, Base10 and Desktop Length after Pear VC made a $1 million investment in advance.
Devai faces a key challenge in the $2.5 trillion IT software and services market: IT teams are struggling with fragmented tools, unreliable system data, and over-reliance on institutional knowledge. With enterprise IT professionals spending up to 80% of their time on KTLO (keep lighting) activities – this task is critical to maintaining IT infrastructure, but with minimal direct business impact, Devai is stepping into AI-Driend’s solutions to optimize Workflow and reduce downtime.
At the heart of Devai’s offering is Devai Network Intelligence Engine, a system that brings together insights from IT tools, industry best practices, and organizational expertise. The company’s first AI agent NEO is designed to simplify IT workflows, enhance security and compliance, and minimize time spent on troubleshooting.
“IT professionals are the unsung heroes of modern enterprises, working around the clock to ensure IT systems are kept online, networked secure and doing their best.” Suzy Wei saysDevai’s Co-founder and CEO. “Our cyber AI agents provide them with the insights they need to actively solve problems and eliminate inefficiencies so they can focus on business priorities and innovation rather than ongoing firefighting.”
Former Cisco executive Wee is no stranger to changing businesses. She received her PhD from MIT and the previously founded Cisco Devnet, a Cisco Developer Program that grew to over a hundred members. Now she brings this experience to Devai, aiming to arm institutional knowledge with AI tools, enrich IT infrastructure data and accelerate productivity.
Wee’s co-founder Edwin Zhang brings deep expertise to enterprise technology, cloud and software platforms. He and Wee have worked with award-winning corporate solutions for more than a decade.
“Neo is not only another AI tool, but also a technology partner for IT professionals,” he said. explain open. “Neo works with them to gather information from their systems, reduce the time they spend on troubleshooting, and authorize them to solve complex problems faster.”
Solve corporate knowledge gaps
Enterprise IT teams fight against inconsistent “source of truth” systems, where different IT tools provide conflicting information about configurations, assets, and infrastructure. Devai’s technology collects and enriches data from multiple sources, creating an accurate and centralized repository of institutional knowledge. This solution enables its team to:
- Reduce MTTI (average identification time) and MTTR (Average Resolution Time) events, minimizing expensive downtime.
- Sources for improving the accuracy of truth By merging and validating data from different IT tools.
- Capture and retain institutional knowledgeprevent information loss when IT professionals leave the organization in tenure.
- Free domain experts From repetitive tasks, enable them to focus on strategic planning.
Investor confidence in Devai market potential
Recence Capital’s support signal is confident in Devai’s ability to transform enterprise IT operations.
“We are very excited about working with Susie and Devai teams to transform enterprise IT management, which brings much-needed automation and intelligence to a mature area of innovation,” said Dr. explain Santi Subotovsky, general partner of Supence Capital. “When we talked with Devai’s sophisticated enterprise customers and heard Devai matched their growing demand for smarter to reduce costs and increase productivity, we were convinced that Devai created real value for businesses.”
Mar Hershenson, founding partner of Pear VCresponding to this view: “Suzy founded Devnet and learned personally from the community about managing complex enterprise networks. Using a proxy framework to optimize implementation and maintenance, these experts can not only spend time on a more strategic sense, but also improve network reliability. ”
Real-world impact: Working with industry leaders
In addition to investor support, Devai has partnered with major companies including FedEx and Cigna to refine its AI-powered solutions through realistic deployment.
Aryo Kresnadi, Technical Director, FedExemphasizing the importance of Devai cooperation: “We need to build our network to support our business today and for the next 5, 10 and 20 years. Working closely with Devai allows us to design solutions for key areas that have not been solved so far.”
The road ahead: expanding AI for enterprises
With its brand new capital injection, Devai plans to expand its AI-powered proxy solutions, more enterprise partners, and empower its platform. The company is building a thriving IT community, inviting businesses to join design partners to shape the next generation of AI-driven IT management.
