SmartSuite, the next-generation work management platform, announced a significant global expansion, driven by a total of $38 million. The investment includes a newly-earned $13 million Series A led by Canapi Ventures, with Sorenson Capital and High Alpha participating. This was the earlier $25 million founder-led seed round, highlighting the company’s rapid growth and the growing demand for modern workflow management.
SmartSuite’s success is driven by its ability to unify workflows across industries, providing a seamless, code-free platform that enhances collaboration, automation, and efficiency. In 2024 alone, the company experienced 300% growth, expanding its user base to over 50,000 professionals in over 5,000 businesses in more than 100 countries. Organizations such as Apple Bank, Credit Bank, UCLA, Georgetown University, Blue Cross Blue Shield and UC Berkeley have adopted smart services to simplify workflows and eliminate inefficiencies.
Redefine work management
Founded by industry veterans Jon Darbyshire, Tara Darbyshire and Peter Novosel, SmartSuite aims to revolutionize business process management. The team previously lagged behind Archer Technologies, a challenge the company faced in workflows, spreadsheets and outdated tools. Their task is clear: develop an intuitive, user-friendly platform that integrates work management for teams and industries.
“Our ability to remove complexity from inherently complex processes such as governance, risk and compliance (GRC) has attracted the capabilities of our businesses and financial institutions of all sizes,” explain Walker Forehand, President and General Partner of Canapi Ventures. “With over 50,000 users, SmartSuite’s rapid growth clearly shows that companies across industries are seeking to modernize their working operating systems. SmartSuite’s codeless approach is reshaping how teams collaborate, plan and execute – all in an intuitive On the platform.”
A unified work management platform for each industry
SmartSuite provides an all-in-one solution that combines project management, process automation, document collaboration and real-time team coordination. The platform offers over 200 pre-established workflow templates and is developed with industry experts to enable organizations to implement first-class solutions in sales, human resources, marketing, IT, finance and compliance departments.
The platform’s deep integration with over 5,000 applications including Slack, Microsoft, Google, Hubspot, Salesforce, Jira, Make and Zapier allows workflows to be orchestrated seamlessly without breaking existing processes. This level of interoperability ensures that SmartSuite is an integral part of any organization’s technology stack.
SmartSuite’s Extended Role in GRC
More and more financial institutions, Fortune 500 companies and high-growth businesses are leveraging Smartsuite for governance, risk and compliance (GRC) management. Traditional GRC solutions are often complex and isolated from core business operations. SmartSuite adopts a different approach by embedding GRC into daily workflows, providing agility and cost-effectiveness.
“Never isolate GRC from core business,” explain Jon Darbyshire, Co-founder and CEO of SmartSuite. “As we grow 300% in 2024, it’s clear that companies are looking for a new approach that integrates compliance, risk and security operations into day-to-day work management. SmartSuite provides this agility, helping It is a small part of traditional GRC products that companies adapt to evolving compliance requirements while maintaining a unified source of truth across the entire team.”
Utilize artificial intelligence to power the future of work
SmartSuite is also integrating cutting-edge AI to further enhance workflow automation and decision-making. SmartSuite AI simplifies workflow by assisting content generation, feedback classification, simplifying languages, and more. Users can personalize their AI experience with custom prompts, helping teams work more effectively across tasks, from drafting reports to analyzing evaluations.
Powered by OpenAI, SmartSuite AI provides teams with 200 free requests before seamlessly leveraging AI capabilities with their own API keys. This AI-driven enhancement position is SmartSuite, the leader in intelligent workflow automation, enabling businesses to be smarter, rather than harder.
What’s next for SmartSuite?
With this latest funding, SmartSuite will accelerate global adoption, expand its plans to market, and expand the platform’s capabilities. The company remains committed to empowering teams with a unified work management solution to eliminate the need for disconnected tools and inefficient processes.
SmartSuite is expected to lead the next era of work management as organizations continue to seek innovative ways to manage projects, streamline collaboration and incorporate compliance into their workflows.
