Applied Labs raised US $ 4.2 million to support and operate with customers -driven customer support and operation
Applied Labs is an emerging leader of AI -driven support and operating solutions. It has raised $ 4.2 million seed funds to solve the urgent problem of the company: unreliable AI solutions. The company was founded by the SCALE AI veteran Michael Woo and Soham Waychal. It is creating a highly reliable AI agent and can handle complex and important workflows with unparalleled accuracy.
The funds led by the summary, the participation of POINT72 Ventures, Outlander, and Tetra, as well as well -known angel investors including Guillermo Rauch, CEO of Vercel, Modal CTO Akshat Bubna, and the top two executive Chiefs, Ali Rowghani. This brings the company’s total funds $ 5.2 million Since its establishment in January 2024.
Copy the AI deployment challenge
In a world where the company’s pressure on AI is increasing, the application laboratory aims to bridge the gap between ambition and execution. Traditional AI solutions usually cannot obtain reliability and lack the ability to manage complex workflows. “The bottleneck is no longer a model,” explain Applied Labs CEO Michael WooEssence “The challenge lies in the team’s data, tools, and platforms that can easily establish and improve the AI agent of its key business workflow.”
Applied Labs’s positioning is to give AI customers the ability to operate solutions for agents and AI -driven operation solutions to the ability to operate solutions for personal knowledge foundation. These agents are equipped with AI actions integrated for first -party and third -party integration, which provides seamless experience. Although AI has function, Wow Emphasize a “humans in cycle” method that can maintain quality and handle marginal cases.
“AI allows you to expand the best human judgment of infinite tasks,” Wow Explanation. “But human judgment is still a necessary judgment to obtain the best quality results and handle marginal cases.”
Application laboratory vision
Applied Labs was established in 2024. Its mission is to produce an outstanding AI agent that solves problems in the real world. The company believes that the combination of human creativity and artificial intelligence is combined to unlock the incredible possibility of incredible, so that it can not only solve the challenges, but also improve the way of enterprise operation. The application laboratory cooperates with ambitious companies (from the world’s largest enterprise to modern small enterprises) to establish AI support and operating agents that provide reliability and scalability.
Teams across North America and Asia are united due to their enthusiasm for innovation and promoting a culture that encourages creativity and wisdom. “We are not just to build technology; we are making experience of enriching life and stimulating change,” this company nation. Applied Labs imagined a future that made the AI -driven breakthroughs become the norm, thereby redefining the operation of enterprises in the operation of global operations.
Main differences and solutions
Using the professional knowledge obtained from the scale AI, Applied Labs has developed an innovative platform, combining three key components:
- Omni -channel interaction -AI agents span chat, email and telephone, manages 100 % of customer interaction.
- Exquisite AI arrangement -Es can handle complex Q & A scenes and complex workflows.
- Comprehensive evaluation tool -The built -in review, testing and surveillance systems ensure high -quality results.
The basis of real -time dashboard, automation quality inspection and human supervision is that the basis of this powerful solution ensure that enterprises can rely on application laboratories to handle key tasks without damage to trust.
From scale AI to application laboratory
Both founders brought outstanding certificates. Michael Woo was an early employee of AI and led a 30 -person team committed to expanding the operating process. Soham WayChal, which has five AI patents, previously led the project on the canal supported by the A16Z. They are committed to creating a reliable, high -quality AI agent.
The importance of quality and trust has resonated with the team. “When a large -scale AI label or autonomous vehicle is carried out on a large scale, the AI workflow that has been considered a thoughtful AI may cause serious damage,” Wow explain. The application laboratory builds a guardrail and adopts a strict monitoring system to prevent these risks, thereby ensuring that AI deployment is safe and effective.
Summary support
The abstract is a venture capital company headquartered in San Francisco, with an asset of $ 1.5 billion and led the funds. Since its establishment in 2016, abstracts have invested in many high -growth companies, including Solana, Rippling and Garner Health. The company is unfavorable to the industry, focusing on seeds and early founders, and has a reputation with its loyalty, contact and commitment to helping the founder’s success.
“Few founders really control the operation complexity of AI in the key task workflow. The experience of the core data product of the Michael management scale AI brings rare fusion of technical acuity and practical experience. The promise of pairing with capabilities is the company that companies need to accept AI -driven customers confidently, “ explain Ramtin Naimi, the founder and ordinary partner of the summary.
Revolutionary support and operation
Digital employees in the application laboratory redefine the achievements of AI in business operations. The key functions of the platform include:
- Instant deployment and investment return rate -En (enterprise can see the improvement of productivity that can be measured in a few days.
- Self -learning system -AI agents have continuously improved and improved, and the best practice is captured in real time.
- Omni -channel participation -The platform will integrate chat, emails, telephone and social channels into a unified inbox.
- Wise upgrade -The seamlessly upgrade the complex issues to judge human agents.
- Visual workflow automation -En (enterprise can create complex AI workflows using a codeless visual canvas.
The potential impact is shocking. The AI agent can solve customer inquiries in a few seconds, automatically refund and manage operating workflows with enterprise reliability.
Look forward to the future
The application laboratory is not only pursuing efficiency; this is a new era, and AI and human intelligence have played a role in harmony. The company’s vision is creation “Digital workers” This combining machine efficiency with human judgment has unlocked new possibilities for enterprises of various scale.
“For the company, the interests of C-Suite and Boardroom have exploded. What is our AI strategy?” Wow explainEssence “If you don’t use an artificial intelligence agent like us, it will be behind.”
The platform’s real -time monitoring, assessment tools and SOC 2 compliance enable it to use enterprises, and its modular design can ensure the scalability of the entire industry. From the support of excellent customers to financing automation, the application laboratory is changing the way of work.
